Who We Are
Our website address is https://mcts.tech. Muffoletto’s Computer Tech Services (MCTS.tech) provides local on-site computer repair services in Northwest Indiana and Chicagoland, as well as tech-related resources and affiliate content.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. Once your comment is approved, your profile picture may be publicly visible in the context of your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
Cookies
If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last one year.
When visiting our login page, we set a temporary cookie to check if your browser accepts cookies.
Login cookies last for two days (or two weeks if “Remember Me” is selected). Screen preference cookies last one year. If you log out, the login cookies will be removed.
If you edit or publish content, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article just edited.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you visited that website directly. These third-party websites may collect data about you, use cookies, embed tracking, and monitor your interaction with their content.
Contact Forms
When you submit a form on our website, we collect the information you provide (such as your name, phone number, email address, and service request) so we can respond to your inquiry. This information is only used for customer service purposes and is not sold or shared with third parties. Forms may be processed through secure third-party providers (such as Google Forms or Everest Forms) and may also be checked through automated spam detection services.
Affiliate Links
MCTS.tech participates in affiliate programs, including the Amazon Associates program. This means if you click on a product link and make a purchase, we may earn a small commission at no additional cost to you. These commissions help support the site, but do not influence our reviews or recommendations.
Analytics
We use Google Analytics and Search Console (via Google Site Kit) to better understand visitor behavior and improve our website. This may include anonymized information about your device, browser, and pages visited. Data is used solely to optimize site performance and user experience.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. Otherwise, we do not share personal data with outside parties unless required by law.
How Long We Retain Your Data
Comments and their metadata are retained indefinitely. For registered users, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except username). Website administrators can also access and edit this information.
Your Rights Over Your Data
If you have an account or have left comments, you can request an exported file of the personal data we hold, including any data you have provided. You may also request deletion of your data, except for information we are required to keep for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
Our Contact Information
Muffoletto’s Computer Tech Services (MCTS.tech)
📧 Email: todd@mcts.tech